FAQ - Ginny's Ear-Nest

FAQ

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Do you sell my name and address to other companies?

No. We have had a long standing rule regarding customer privacy and have never sold our customer list.

On your combination rack for earrings/pins/necklaces, how do the pins attach? Are there holes in the pin bars or some other way of hanging them? Also, how many pairs of earrings will the 175 x 21 hold? Thanks, Lisa

Our Pin bars are foam inner, covered with black panne stretch velvet...acts like a pin cushion. For pins with a backing, the earring Slots, located at the top of each rung, accommodate very nicely. The 175X21 accommodates approximately 42 to 63 pair of earrings. It has 2 rows for pins, plus a bottom peg row for necklace/bracelet/keyring.

How many earrings does the travel rack hold?

The Travel Nest holds an 83 code/size rack which accomodate 12 to 18 pairs of earrings.

What is the difference between the normal racks and the ShortRung?

The ShortRung racks have rungs which are spaced 1-3/4" apart all the length of the rack. Our normal racks have rung spacing graded from top to bottom, 2", 2-1/2", 2-2/3", 3". If your earring collection tends to be long, dangling styles, the earrings may tend to hang over the rung below with the ShortRung rack.

"D" has no hoop slot rung at top of rack. - What does that mean. Please? Thanks.

The Hoop Slot is Ginny\'s patented invention! It is an angled slice in the rung connected to the hole where the wire of the earring rests. It allows you to slide your connected hoop earring into the resting place without undoing the connection of the wire to the main part of the earring. The \'D\' series is for those with No hoop earrings in their collection.

How do I find out shipping and taxes before I commit to an order?

You will be led to the area asking for your name/address/phone/email. You have the option of clearing or adding to your basket. If you continue, a screen will come up showing you your charges inclusive of shipping depending on whether you requested overnight or normal. Normal shipping is UPS Ground, $11.75 + $1.50 for each additional item shipped to same address.

perhaps a dumb question - do I need two footies to stand up the rack?

Recommended: 1 Footie for the 8" wide rack, 2 for the 12" wide and 2 for the 17". Not recommended for racks with more than 5 rungs tall, but that is a judgement call that has been disputed by some customers who prefer footies to bases due to the small area they take up. PS no such thing as a dumb ??

Hi Ginny, Love your racks! I design beaded jewelry and sell out of my home as well as to many shops both as wholesale and consignment. I have 5 of your racks in varying sizes at this point and would like to add 3 more. I am interested in the 85 rack with 80 base in oak. They display my pieces so beautifully as I do alot of work in natural stone beads. I also display your cards, given to me by the local retailer who sold me them (Creations in Hockessin DE). People then know where to get them. Any chance of getting a discount on the three? I\'m small scale, with high ambitions. Thanks for your consideration, Arlene

Thankyou for your inquiry. We have a minimum of $150.00 for wholesale purchases, and since this is not exactly the venue to respond to your questions, I will be contacting you via your personal email account.

Can these racks be mounted on a wall? or are they freestanding? Thanks

Our racks are designed for wall mounting and/or tabletop (with a base, in the category Bases/Accessories). They are Not freestanding...you need to order a Base, which is separate. The styles with a \'P\' in the code (stands for Pegs) are wall mount only, since the pegs are for the dangling parts of your jewelry collection. Any of our product codes that do Not include \'P\' in the code, such as the 85, 126, 174, etc., can take a base for tabletop setting or be wall mounted. For instance, the 126P1, has pegs on the bottom rung... Our codes are explained by width of rack: 80 is a base code for 8", 120 is code for 12", 170 is for 17" width racks. Thank you for your inquiry, I hope this answers your question. Susan

I am planning to purchase an earring/necklace rack to hang on the wall. Are there any suggestions about how to hang it securely on the wall? I am concerned that since the rack is so lightweight, that I might knock it off the wall when removing a pair of earrings.

The rack comes with two holes drilled in the top backing bar, ready for drywall screws, the head of which should be large enough to secure the rack from the fall you are concerned about.

can I get the 124p1 in walnut or any other of the woods you list?

The 124P1 is available in Oak and Walnut only.

Hi, I am looking at the short rung in oak for a gift. One picture shows the ear nest with little pegs at the bottom to hold necklaces, and another picture does not. Can you tellme if 87 SR has necklace pegs or not? Catherine

If the code for the rack does not include a P in the code, for Pegs, the rack does Not have a pegbar.

It used to be that you could exchange your products for a different one -- is that still the case?

We will still honor the "trade up" policy which entails the idea that you have more jewery than your original Nest will nestle. We encourage you to \'gift\' your outgrown rack to someone you love and order another to fit your needs... however,if you need to return a rack, please wrap and box with fragile intent (ie,bubblewrap), send it back to us with a note letting us know what your desired rack code(size) is, enclose a check or moneyorder for the difference in cost plus shipping ($11.75). This can be calculated by looking at the products on our website. We have a restocking fee of 10% of cost of returned item.

My daughter and I each need to trade up for a 177SRP1 in oak. That\'s the 7 row 60-90 pair with one row of pegs and the hoop slot on the top. Right now we have the oak 5 row. Do any of your models have more than one row of hoop slots? We find them very useful and would pay for additional hoop slot rows. With the discount on your 177SRP1 what would be the cost of our trade in? I could send a check with the racks or provide a VISA #? Let me know the cost and your preference and I\'ll get them mailed back tomorrow. Robin

The Short Rung Series, being discontinued, does not have the option for custom requests..ie all rungs being HoopSlot style. We also are not giving credit for returns until received in good condition. Requests for All HoopSlot racks are now considered custom orders. My suggestion is that you order what you want/see online, or request a Custom order. In the event of ordering online available products, use the packaging materials to return your racks, and I will credit your account or send a check in the mail to you for your returns if received in good condition. If you are interested in a rack, 17" wide with Pegs at the bottom, all rungs being HoopSlot, that is a custom order that I will present to our production manager. The 176P1 is the code for the closest size to the item you mention. Additional costs will be determined but most likely will be in the $53 to $54 range.

Hi, I am thinking about purchasing one of your carousel earring organizers. I think they have a neat look; I don\'t have that many earrings and I would like a shorter earring organizer for on my dresser. So, I was wondering if the travel rack from the travel nest will also fit into a square carousel base? Thanks!

Any of the 8" wide (code 8) racks will fit the Carousel Base. The Travel-Nest rack has not hoopslots and I like to keep those with the Cases. Please order any rack starting with 8 in the code.

I have had one of your combination racks for years and am getting ready to order a couple more for gifts. While I'm placing my order, I'd like to know if I can get two replacement necklace pegs to glue into my existing rack where they have fallen out. Do you have these to send?

Yes, pegs are available, Oak or Walnut. All exotic woods take walnut pegs. Oak is light/blonde.

I am looking for either a wall or table rack that is mostly for necklaces. Which rack would you recommend? thank you.

In our webstore, go to Our Products, click the Category for Necklace Organizers for a range in both styles, wall mount and tabletop. Available in 8", 12", and 17" widths...2 to 3 rows of pegs for wall mount, 1 or 2 rows for tabletop model (8" wide only). Order base separately in Bases/accessories category.

Do you have any plans to add some type of covering for any of the racks? I know that jewelry hanging out in the open can get very dusty.

Canned air for cleaning works well. If you would like a clear vinyl dust cover, I would need the size rack dimensions and can make one for you if your rack sets on a base. You can email me at ginnysearnest@aol.com

Hi, I spoke with you a few months ago, about the possibility of your adding enclosed earring cabinets (treated to keep sterling silver tarnish-free) to your product line. Any more developments on this lately? Thanks!

As of 7-13-04 I am requesting customer feedback regarding needs. I am currently in negotiations with a wood working/artist and hope to have some ideas to put on our site for future purchase of Cabinets. Pegs inside for the necklace, the 17" and 12" racks in there also.... Talk to me and tell me what you would like, he is willing to customize :))))

How long does it take to receive an order?

Orders are processed immediately after receipt and usually shipped within 4 days, depending on whether it is a weekend or holiday and in stock. Fed Ex Ground is our Normal mode, unless specifically asked for "other", such as 3DaySelect, or USPS as in the case of a P.O. Box only address. Fed Ex Ground is usually 5 to 7 days transit time. You can usually expect your order to arrive within 2 to 4 weeks.

i am getting ready to order a wall mount rack. i think i need the 176p1. i have about 60 pairs of earrings, mostly the dangle kind. They hang about 1" long, also i have alot of necklaces, what should i order? confused. Great Looking Product .

I suggest looking at the 175CC code rack which has two rows of pegs and accomodates 42-63 earring pairs. If your collection is extremely long in the dangling, you might consider the ShortRung style, 177SRP1, category ShortRung. Otherwise, the 176P1 could be perfect also... depends on your wall space. We also have Necklace only racks if none of the Combination racks look like they will accomodate your necklace collection.

Hi Ginny, I have two racks I bought from you when you sold to Rio. I have been looking for you for a long time I just love them and want more. I want to buy wholesale ......

Wholesale inquiries are welcome by phone or direct email... We will respond in this manner.

What is the differnce between the Earring Rack 177 Mixed padouk/wenge and the mixed wenge/padouk?

The first wood indicated is the Uprights (sides), the second wood indicated is for the rungs and backbars of the frame.

Do you have any of the following in stock: 127SRP1 W127SRP1 P127SRP1 Thank you for you speedy response. This is going to be a birthday present. Can you send gifts receipts?

All 127SRP1's are no longer available. A receipt for purchase can be sent upon request.

How far apart are the earring holes in your earring displays?

Approximate = 1/2" center to center

I received a dresser top necklace stand and it seems to not quite fit the base. is there a trick to assembling? I don't want to force it and risk breaking it! Thanks.

Being a natural product, wood tends to swell and shrink with the humidity. We also have a rather tight tolerance so the rack and base will not be wobbly and loose, it should be a snug fit. Tapping the top of the upright(sidemember frame)gently with a rubber mallet into the base can often help the assembly. In the case of the rack being too tight a fit, using elbow grease with a bit of light sandpapering away on the ends of the uprights that go into the slots of the base will eliminate exess wood. In the case of the rack being too loose, soaking in warm water to swell the wood, and/or wrapping clear tape around the bottom of the uprights to give it more body may remedy the problem.

Hi, I just purchased a code 124P1Walnut. I am curious how I attach it to my wall, and am assuming I have to drill. Can you please email me the precise distance between the holes on the wall that I have to drill, so that I can drill the holes before I receive the earing/necklace holder. Thanks so much!

Your order came through as Oak, not walnut...please email to correct. The precise distance between mounting holes for the screws going into the wall may vary (approx. 7-5/8" between hole centers), I suggest you wait for your rack to arrive and mark the wall before drilling. Most drywall screws do not require drilling, nor do I recommend it, as you may damage the wood by drilling in too far. Prepare the wall and then use a hand motivated screwdriver to complete the mounting process.

Can you make any covers for the wall racks to protect the jewelery from dust? thank you

The Cabinet Rack ... canned air held away from the wall set up can also be handy (pretty strong propulsion, so be careful).

Do you deliver to the UK?

We will/can ship to UK..International charges and Customs apply. thank you.

I have alot of belly jewelry and cannot find anything to hang them off. Is there something that you have that will accomadate the size of the posts of belly jewelry.

I suggest the Ear-nest with all HoopSlot rungs as they will accomodate the curly, cuff, hoop styles... look for the code HS behind the numbers, such as the 125HS. I am also informed that if the ball is very small it may fall through the hole, but will be testing a few soon.

Can I order my rack unfinshed?

Oak and Walnut are the racks we are producing and if we know ahead of time we can pull from production before dipping

I want to purchase an earing rack that I will hang up on my wall. My only concern is will I be able to paint it white? Otherwise it doesn't match my furniture. Is there any way you can do this for me or leave the product unfinished? Thanks So Much!

Our new productions are dipped in Weiman's Lemon Oil which is a no wax, non-silicone solution but does contain White Mineral Oil...check with your Paint Source for information regarding 'take' to this application. In the meantime I have put in a request for feedback from production about this, but have not heard back yet. We may be able to grab one unit from production but need to know which product you are interested in to pull before dipping process.

When I take my earrings off I put the backs in a dish. Do you HAVE to put the backs on the earrings when you put them on the rack. I have arthritis in my hands and that will not work for me. I just want to put the earrings(mostly post) in the hole on the rack and put the backs in a dish.

I'm sorry, but I believe the post style earrings will tend to fall forward and out of the Holes in our racks. The Notches at the top of each rung are intended for post with backing to slide down into .

Which base do I need for the 176p1HS? Will that work with a base in terms of the necklaces hanging on the bottom pegs? Or do you have another suggestion? (I need spaces for studs, shepherd hooks, hoops, and hopefully necklaces and bracelets, and I'd like a tabletop model. THanks!

Racks that have pegs at the bottom are for wall mounting. If set into a base, the pegs are only good for rings and hairties unless set close to the edge of a shelf with room below for dangling.. The Earrings Only Category will show you racks that will set into a base and the Necklace/Bracelet arena has the racks that will also set into a base...Check out the Bases/Accessories category for a carousel base which can take a combination of the earring and necklace racks.

Is the only earring/necklace combination with hoop slots the 126P1HS? I'm wondering if there is one larger. I noticed that you recommend the 176p1 but does that not have hoop slots? I need a holder for mostly hanging (shepherd hook) earrings, a few studs, and the necklace holders. THanks!

All of our racks have Hoopslots at the top rung unless there is a D in the code. We do have a rack larger than the 126P1HS, code 176P1HS in the Earring/Necklace combination category...you may need to scroll down to Display Next Page.

Hello. Before I place my order I just had a couple of questions. Does the p174P1 come in purpleheart? And, for the p174P1 and 125PH, do they have both hoop slots and holes for stud earrings? According to the pictures it looks like it, but I just wanted to double check. Thank you very much.

174P1 is no longer available in purpleheart and is not shown on website for that reason. P stands for Padouk. All racks unless coded with D have HoopSlots on top rung, notches for studs/posts on all rungs.

I'm looking for an earring rack that's 8" wide, but only see 12". Could you point me in the right direction. Thanks.

Our Products Categories have several pages...scroll down to Display Next Page and keep going. Numerical and alphabetical system puts the 8 after the '1's

I live in Portland, OR do you sell locally or can I visit your store?

Christal's Tree House will be open by appointment for local pickup of online orders and/or sales on site. See Home page for phone and address.

I'd like a shorter triangular carousel in walnut with 2 earring racks and one necklace/bracelet rack. I am confused as to which items I need. Can you please help? Thanks.

The shorter rack is the 85 which is the same height as the necklace rack 8P2D. Order the T-Base in the Bases Category, the earrings rack in Earrings Only Category, and the Necklace Only Catgory has the 8P2D

I am considering ordering a carousel rack as a gift for my daughter. She thinks she likes the Padauk wood, but it is difficult to tell what it really looks like from the picture. It looks very red, which she likes, but we wanted to know if it is a natural very red wood or if you have painted or stained it in some way. Thank you. Nanette

All woods are their natural color, no stains, dyes or paints used.

Do you sell anything for long earrings. I have so much trouble locating something to hold my long earrings. I have so many

Sorry, at this time all of our racks are the standard graded spacing from top to bottom - measured in inches.. 2.25, 2.5, 2.75, 3, 3.25, 3.75

Most of my earrings are shorter wire earrings and some are post back-however I have several pairs of small hoops and several pairs of the french clasp earrings-which style rack would you suggest? Right now the french clasp earrings are hanging off a binder clip because they are too small to fit over a peg. I am considering ordering the 176P1 as my earring collection is large.

I am not sure what you mean by "french clasp"... If it is the same as a lever-back style, I am told it would fit into the hole the same as a shepherd's hook style earring... or slide into the HoopSlot.

Hi, Can earring cards be hung on any of your racks or carousels? Thanks for your help... Lori

Yes...

I'm ready to trade up from a 174P1 to a 176P1. I read about how to send the old one back with payment of the difference plus shipping. I would like to know if there is any way to get the new rack before I return the old one -- to aid in transferring the earrings from one rack to the other! I would be happy to pay full price and then get a refund for the return, if that's OK with you.

All you need to do is order the rack you want and have it sent- you can use the box and bubblewrap to return the rack you have - enclose a note with regard to reason for return and bring to my attention your order / intentions.

Do all of the racks with earring rows have both holes and slots? And do they have hoop slots on the top row even if it doesn't say HS in the number? I'm delighted to see that you make racks with pegs for necklaces and bracelets. I received a rack as a gift and have been balancing them on the earring slots.

Unless the code has HS included(meaning all rungs have HoopSlots), all rungs have notches for post styles and holes for shepherd hook style earrings, and the HoopSlot at the top rung only. If the code has a D in it, there is no HoopSlot at the top rung - these are not many.

Do your earing racks hold clip earings?

Yes

I sent a question regarding the Padauk wood color a few days ago. I am wondering if you received it. I am trying to find out what the wood actually looks like. Does it look like a natural very red wood, or is it painted or stained to look that red? I am waiting for this information to place an order. Thank you. Nanette

All woods are the natural color, no stains or paints are used in our production. The samples shown on our website are quite true to the woods but all wood-lots will vary to a degree, Mother Nature is a very flexible force.

Hi, I see the width is given for bases and footies.....but what is their depth? Is the footie depth different from the base depth? Would it still cost 11.95 for shipping and handling if one only orders two footies or one base? thanks.

All shipping is calculated according to weight/measure/destination...No Automatic Billing On Our WebSite. Footies are lighter than Bases so weight is an obvious factor...although all weight with shipping servers is rounded up to the higher number. The measure of the base is 4"front to back/ 1" thick, and the footie is about 5".

Do your wooden jewelry holders have a clear-coat (gloss or satin) finish over the wood stain?

Our products are not stained...color is the true wood. Older stock has a diluted watco finish, new product is dipped in Weiman LemonOil for Wood, does not clog pores of wood.

Can earrings be hung on your accessory bars? If so how many? Thanks

The Accessory Bar is a Peg Bar, not intended for earrings, only necklace,bracelet, other larger open ended danglings, such as keyrings etc.

Hi I am interested in a rack for necklaces -- one that hangs on the wall. The rack is for my daughter whose lease prohibits the drilling of any holes. Can your necklace racks be mounted on a wall with stick on holders? Becky

You might try to use "velcro" hook/loop with peel off backing (found at craft or sewing supply stores) to apply to wall/rack and attach - measure carefully so the applications meet.

Hi Ginny, Does your wall-mounted earring holder come off the wall (as a hanging picture does) or is it affixed to the wall semi-permanently? It seems that it would be easier to put the backs to posts on if I could see (and get access to) the back of the holder. Thanks.

The earring rack is as permanent to the wall as you make it. You do not need to remove it for post earrings, the framed rack is designed so that the rungs are 3/4" away from the wall..you can have the backings on the post, drop into the notches found at the top of each rung, pinch snug, slide up for removal.

I'm confused. I'd like to order a 12"wide 3 row bracelet and necklace holder in padouk red. Your site seems to indicate that such a color is available, but when I click on the 12P3 photo, I am never given a chance to specify color. Can I get it in red?

That style is now available in oak, walnut, purpleheart or wenge only. No Padouk (red/orange) Site is arranged with available items with wood codes included...choose wood available as shown in listings.

Many years ago I bought several Ear Nest at the Hildene Craft Fair in Manchester Vermont. Do you still travel around to craft fairs? Will you be at Hildene this year? Thanks

Ginny has retired from the travel circuit - we depend on our website sales and/or stores that carry our product now.

Hi Ginny, I'm interested in a earring stand for my 12 y/o neice. Are the stands/bases made from real wood? Are the colored stands stained or painted? Do earring posts as well as loops hang easily on the stand? Thank you! Jill

All of our products are true wood, no stains or paint involved. Earring racks accomodate All styles, post, hoop and loop (shepherd hook too).

Are there any stores in the Boston area that carry your product?

Check our Link at the bottom of HomePage for Locate a Store, organized by State.

I have used your wall rack for many years but my earring collection has outgrown the rack so I was hoping to switch to a carousel style but I don't see them on your site any more - did you stop making them? Thanks!

We still make them, but the web site needs updating. Call me at 1 800 324 3277 and we can get this done for you. Thanks, Bill.

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Your message is incomplete, therefore I can't help you at this time. Call me at 1 800 324 3277 and I will help you if I can. Thanks, Bill.

Hi Ginny, I currently have a cabinet that I have made to hold earrings. Inside the cabinet, I have been hanging the earrings from metal mesh which have a diamond-shaped hole. This works great for post earrings, but not so great for hoops and european wires. I love the cabinet I've made, but I was wondering if I could purchase the rungs only, not attached to the racks. I would need 8-9 rungs that are about 16"-17" wide. It could be in any of the woods that you have available. I would also like one of the rungs to be the kind with the "slant" opening for hoops. Thank you for your time and help! Kim Adamson

I do not have parts available to me and am unable to help you in this regard. Thank you for your interest. Bill

I have 3 cats. I would like my jewelry on wall-mounted racks, but all the dangling necklaces/earrings are possible kitty "toys". Do you have enclosed jewelry racks? Preferably locked - as my cats are able to get into closets and drawers.

We do not have anything like that and do not plan to do so in the future. Sorry Bill.

A few years back I bought my wife a rather large (at least I thought so at the time) 4 rack set with a revolving base. I ended up mounting them to the wall and my wife wants 2 more for the wall. I could not find what I need on your page. The are 126 with slotted holes in the top only and there is 6 rows. They are 8W X 22T in Oak, do you still have that size?

I believe you are describing oak 86's. If they were in a carousel, they had to be 8" wide. We have oak stock in all sizes right now and can ship when you order. Call us at 1 800 324 3277 and we can assist you if necessary, otherwise you may use the web site. Thanks, Bill.

Hello... I'm wondering when my order might arrive? I was hoping it would get here before Valentine's Day. Order number : 10662 Thanks!

Hi, UPS takes about 5 days to the East Coast, usually less than 10 days. The package was shipped on 01/25/2010, therefore, I would expect it no later than 02/05/2010. The UPS tracking number is 1ZR7X9000341402471. If you called them, they could tell you exactly when they would deliver the package. Thank you, Bill.

Do you still sell the carousel base?

Yes we do , Call me at 1 800 324 3277 and i canhelp you on the phone. Thanks, Bill.

Do you ship outside of the USA?

Yes, however, shipping goes up considerably. Call me at 1 800 324 3277 and we can consider your options. Thankyou, Bill.

I am a professional organizer and I have used your product many times. I would like to know if I can get 12P3 but 17" wide. My client has a wall that it would fit perfectly on. thanks, Heather Anderson Spring, Texas 832-816-5720

We have a 17" rack (17P3 $49 + $14 S/H). This rack is 17" x 27" with 3 rows of pegs. I hope this answers your questions. Thanks Bill.

Hi. I bought one of your racks through a catalog about a year or more ago.I debated buying two then but didn't and have lived to regret it. It has taken me all this time to find you again. If I'd only know I had kept the contact info in a messy drawer I just cleaned today. Anyway, did this product ever come in a lighter weight wood. The one I have doesn't seem to be oak or walnut and I don't know what purple heart is so I don't know what to order. Any suggestions? Thanks Carol Connors

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Dear Carol Conners, Our website is www.ear-nest.com and we have, over the years, used five kinds of wood padouk, a redish to burgandy colored wood of light weight, wenge, a dark brown and heavy wood, purpleheart, avery heavy wood ranging from violet to deep purple, walnut, our lightest weight wood ranges from lt. brown to dark brown, and our main wood is oak, of medium weight which varies from very light clor to a light brown. We have discontinued the padouk and wenge, but if you called us at 1 800 324 3277, we could help you to make a choice that suits you. Thanks Bill.

what is your return policy?

Call me at 1 800 324 3277 and we will try to solve your problem. Thanks, Bill.

Can you make any of your products in a white finish? I hope to hear from you soon! Tracey

We are not set up for this at this time. we tried it earlier, but didn't sell enough to justify the effort. You could probably paint them yourself (with spray paint) it should work but I'm not really sure. If you have any questions, please call 1 800 324 3277. Thanks, Bill.

Hi - I bought an ear nest years ago, and would now like to get a base for it. Your widths are listed as 8, 12, and 17 inches, but my ear nest measures 11 inches wide. Can I order the 12" base, or should I get 2 footies instead? I'm not sure if you have changed your sizes over the years or not. thanks, Rebecca

The 11" base is the 12" base and either it or one or two footies would work fine. Call me at 1 800 324 3277 if you have any questions, Bill.

Hello, We were a dealer of your products over ten years ago. We still have a number of your nests in use in our stores and I was delighted to find you were still in business. I would interested in carrying your products again. Could you please send me your latest info. To help refresh your memory, you deal with my aunt, Nancy Wall and our store is located in Norwalk, CT. Hope you remember us! Regards, Abigail

Call me at 1 800 324 3277 and we can set you up right away, Bill.

A few years ago when I was on your site, you had many "nests" that could be purchased at a reduced price. I assume these were overstocks in varieties that didn't sell as well. Do you currently ever have "sale" items??

Dear Loraine, If you called 1 800 324 3277, I would be happy to discuss any racks that might be discounted. Thanks, Bill.

Hi, I have one of your oak 176 models and in a move, broke two of the cross bars (the earring holder part), I would like to replace them, ideally with crossbars that haves hoop slots. (One of the broken one had them, one did not). Could I possibly purchase two hoopslot crossbars?

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I'm interested in your earring only holder, but need the racks to be spaced equally at 3- 3 1/2" between. My earrings are all large hoops or long dangle, and the graduated spacing won't work. I'm looking at approx 17"w x 18"h. Is this option available?

The closest that we can come is the 176D. This isa display rack that is 16&1/2" x 21 & 3/4" long, the rungs are 2&3/4" apart with no hoop slots. The price is $45.00 plus s/h ($14.00). I hope this can help you. Bill Killmon.

I am interested in the bracelet/necklace holder that is mounted on a wall. Can they be left unfinished that they can be painted white or black? Also, is there any way to see the oak and walnut finishes a little better? Thanks.

Dear Mona, We are notbuilding now and we have no unfinished racks at this time, moreover,we are set up for custom workand are not able to do so. I think the racks could be painted but, i'm not sure as we don't do that here. Call me at 1 800 324 3277 if you have further questions. Thanks Bill Killmon.

Dear Ginny I have found a gift certificate which i misplaced. It is dated 2/21/2008 with a PO8452. I hope it is not too late to redeem my gift. Thank you Sarah Khan

Dear Sarah, Call me at 1 800 324 3277 and we can discuss your Gift Certificate and find something for you. Thanks, Bill Killmon.

Are the only necklace racks the ones shown -- the page states that they come in many sizes and with 1, 2 or 3 rungs ut only one size is shown...do you have 3-rung, wider ones available?

Dear Ruth, Please call 1 800 324 3277 and we an discuss your needs and desires and see if we can accomodate you. Thanks, Bill KIllmon.

My husband bought me a pair of antique turquoise studed earrings and they are too heavy for my ears - Is there a way that I can change them into loop earrings that dangle, without having to put new holes up higher on my ears?

Dear Mary, We do not make jewelry or earrings, we only make earring holders where you can storeand see your jewelry all at the same time. If you fell that we might help, please call 1 800 324 3277 and ask foor Bill. Thanks.

I'm looking for a "12x40(bottom center)Pin Rack with 120 base" that you have in one of your pictures. However, you don't have it as an option when you click on the link. Do you have any of these in stock and if not, when do you think you might get them in? Thanks!

Dear Mary, We do have 12x40's in stock, If you call 1 800 324 3277, I can help you with your selection and any other questions you may have concerning our products or other issues. Thanks, Bill.

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